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Rent Conditions

Rent Conditions

Driver’s License

All drivers must have been in possession of the required driving license for the respective vehicle size for at least 2 years. If the respective national license is not in German or English, an international driving license is required. The German Class 3 driving license or EU driving license class B is sufficient for all EU countries.

The minimum age for rentals is 22 years.

Payment

When booking through camperkingportugal.com, the total amount will be calculated a checkout. However, you will only pay a deposit of 250 €. The remaining about will be pay in cash at check-in.

Check In/Out

Check-ins/check-outs will take place in our central office in Lisbon during office schedule.

  • Monday to Friday: 9-12:30h | 14-17:00h
  • Saturday: 10-12:30 h | 14-16 h

We can take into consideration special needs. Please specify before picking up the vehicle. If you need to Check-in outside office hours or on Sunday, a 30 Euro fee will be applied.

Security Deposit

The safety deposit is 1000 € (For RV’s, the security deposit is 1500 €). This deposit is to be used in case of any damages during your trip. We only receive transfers for the deposit. This deposit must be transfer before you pick up the vehicle.

We transfer the money back 2 to 4 days after your trip. This allow us to check for possible toll or fine expenses.

Other companies usually charge 2000 € for the security deposit. We make our best to provide you with a better option to make your road trip in Portugal possible.

Returning the vehicle

The final cleaning is not included in the rental price and can be booked locally for 70 €. The vehicle can be returned clean at no extra expenses at the end.

 

Cancellation Policy

Our Cancellation policy is very flexible. We don’t hold your money before you arrive, instead we hold only a deposit amount of 250 Euros to ensure the reservation. This is the only payment you do upfront and it is what we consider in this cancellation policy.

Our policy is as following:

  • Full refund up until 30 days before arrival
  • 50% refund up until 10 days before arrival

If you cancel less than 10 days prior to your booking date, we don’t provide a refund.

Other rental companies hold 100% of the amount of the booking and have a similar refund policy. We only work with an amount of 250 Euros for the reservation so our customers can book our campers easier.